How SSQ handles enquiry and website information

We collect information that you choose to share with us through the website, enquiry form, email, phone, WhatsApp, or other direct communication.

This may include your name, company or organization name, email address, phone number, location, product interest, facility details, chamber or load requirements, message content, and any documents or information you send to help us respond to your request.

If you contact us about careers or employment opportunities, we may collect the information you provide in your application or related communication.

We use the information we collect to respond to enquiries, share brochures or product details, prepare quotations, recommend suitable sterilizer configurations, provide service or support, and maintain business communication.

We may also use information for internal administration, record keeping, improving our website and communication process, safety and security, and meeting legal or regulatory obligations.

We do not sell personal information.

We may share information with SSQ team members, group offices, representatives, dealers, service partners, or trusted vendors when it is necessary to respond to your enquiry, provide support, operate the website, manage email or hosting services, or comply with applicable law.

When information is shared with service providers, we expect them to use it only for the purpose for which it was provided.

We keep enquiry and communication records for as long as needed to respond to your request, manage business relationships, provide support, maintain internal records, and comply with legal or accounting requirements.

When information is no longer reasonably required, we may delete, archive, or anonymize it.

We use reasonable administrative and technical measures to protect information handled through the website and our business systems.

Protected contact actions use Cloudflare Turnstile to help distinguish legitimate visitors from automated traffic. Cloudflare may process technical information such as network, browser, device, and interaction signals to provide this security service, subject to Cloudflare's applicable privacy terms.

No website, email system, or internet transmission is completely secure, so please avoid sending highly sensitive information unless it is necessary for your enquiry.

SSQ serves enquiries from India and other markets. If you contact us from outside India, your information may be handled by SSQ offices, representatives, or service providers in India, the United States, or other locations relevant to your enquiry.

You may contact us to request access, correction, update, deletion, or withdrawal of consent for personal information you have shared with us, subject to applicable law and legitimate business or legal requirements.

You can also ask us to stop sending non-essential business communication.

The website may link to third-party websites or services, such as WhatsApp, email clients, map services, or external documents. Those services are governed by their own privacy practices.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Cookies are small files or similar technologies that may be stored by a website or third-party service in a browser. At present, this website is not configured to use Google Analytics, Google Tag Manager, Meta Pixel, or similar analytics or advertising cookies.

The website may still use basic technical functionality from the browser, hosting provider, Cloudflare Turnstile security layer, form handling, or linked third-party services where necessary for the site to operate. Turnstile may use essential browser storage or similar technologies to perform security checks. If analytics or advertising tools are added later, we will update this policy as appropriate.

You can usually control or block cookies through your browser settings. Blocking some technologies may affect how certain websites or third-party services work.